|
May 2008
In this issue
►Welcome
►Service Pack vs
"Patch"
►Secure Your Operating
System
►Events/News
►Spotlights
|
|
Events. . .
Mothers
Day is coming up! On May 11th, we will celebrate current (and future!)
mothers. Be sure to let them know how appreciative you are.
News. . .
We’re
proud to announce the newest addition to the K&R family, Devon
Collins. Devon is going to be working very closely with clients to ensure
that their voice is heard here at K&R. His position of Client
Relations Manager will help us drive service and process improvements.
The end result will be better service and communication with our clients
than ever before. Welcome!
Congratulations
to Dave for being recognized as a finalist for Technology Executive of the
Year. He was honored at a dinner that was attended by all 30 finalists.
Details about the event can be found here.
The trouble with learning from
experience is that you never graduate.
-Doug Larson
|
|
Just for Laughs
|
|
|
Welcome
Every
day, businesses like yours are presented with challenges. And challenges
present opportunities to grow. Here at K&R, our challenge is managing
our growth while improving our customer service and technical ability.
Your challenge could be a new competitor, a tough new client, or a
declining market. No matter what the challenge is, it can either make or
break your business. A constant struggle for many small businesses is
technology. Not having a solid grasp of technology can hurt your business
and give your competitors an advantage. Yet staying up with technology
can pull you away from your core business, especially if you are not a
technical person. K&R can support your business through every
challenge it faces by giving you the technology foundation needed for
success.
The
K&R Network Solutions Team
|
|
|
|
Service Pack vs "Patch"
contributed
by the Technical Department at ITsynergy
|
|
Microsoft has been busy the
last several months, and among other things has released two new major
service packs that will affect most of our customers.
We
thought that we first might provide some benefit by discussing the
difference between a service pack and a patch.
|
Patches
are released regularly by Microsoft and fix a specific problem with a
piece of their software. Microsoft categorizes their patches with the
most important being categorized as critical. Microsoft has one of the
best records in the industry in this area, including a regular schedule
of patch releases (second Tuesday of every month), outstanding
communication to interested parties about the patching process (they
email us to warn us of everything that is coming out before it hits) and
free support for problems created by patches.
A
service pack, by contrast, is a collection of patches (regardless of category)
all bundled together into a single installation. The key difference
between a service pack and a patch, however, is that a service pack is
MUCH more heavily regression tested than a patch. That means that not
only does Microsoft test to make sure that the things the patches are
supposed to fix are fixed, but they also test everything else – even the
things the patches have nothing to do with. Read more
|
|
|
|
Secure Your Operating System
Learn how to effectively
secure your operating system to protect
your small business.
|
|
If your small business is
like most, then you rely on computers a great deal. You cannot afford
to put the sensitive data, records, and other important information
stored on your computers at risk, nor can you afford a system shutdown that
would render your computers useless for any length of time.
|
|
Behind
every computer is an operating system (OS) that manages all other
programs (known as applications), and enables communication between
computer software and hardware. The OS is essentially the backbone of
your computer, and paying special attention to its security is vital.
Types
of Operating Systems
When
you buy a computer, it will likely already have an operating system
installed on it. You may also choose to install a different operating
system than the one that is currently on your computer. One of the most
common is the suite of Microsofts Windows operating systems, which has
five versions in use around the world: XP, 2000, ME, 98, NT, and 95.
Other operating systems include: Unix, Linux, and Mac OS.
Every
kind of OS falls into one or more of the following categories:
|
|
|
Dave Rodman
Dave
Rodman is one of the founding partners of K&R Network Solutions. He
grew up in Danville, CA, and moved to San Diego when he enrolled at SDSU.
He graduated with a degree in Business Management. K&R was founded in
October of 2001.
Today,
Dave stays busy at work by communicating with clients, strategizing a
long term business strategy for K&R, and monitoring day to day
operations.
Read more on Dave
Patch Management
Spyware.
Trojans. Viruses. Your computer can get all of those things just by being
plugged into the internet. Did you know that your computer is vulnerable
to more than those threats? Identity theft and data loss can occur if
your system isn’t properly protected. Part of having a properly protected
system is making sure you have a comprehensive and tested backup/disaster
recovery plan (covered in last month’s newsletter).
Read more on Managed Services
|
|
